25February
Partner Website Is Now UP (web tool)
Good news, After few minutes, ePinoyload partner webtool is now up. Thank you.
Monthly Archives: February 2014
25February
Partner Website Down (web tool)
Good day all, ePinoyload Partner Portal is currently down, we are working to resolve the issue. For those that use Partner Portal please utilize your mobile phone (registered Smart Sim number) on all your transactions until the system is up. Thank you.
19February
Android Mobile Application
Dear members, We are still in the process of testing the application with added functions. Because of the most recent products we acquire, the mobile app is still pending and to maximize all the functionality we will extend the launch date. Official date will be given on our next communication. Thank you.
16February
Globe AMAX Down Time
Dear Members, Globe AMAX had a 1 hour down time from 6:30AM to 7:30AM today. Globe is working to resolve the issue. We will update the advisory once we have more information and/or resolve. Have a great day everyone.
14February
Smart Telecom System Down Time
Dear members, Yesterday (Feb, 13, 2014) Smart Telecom had a down time from 12:30AM to 7:00AM. We apologize for the inconvenience. The system is now up and should process as expected. Happy Valentines Day Everyone!
11February
BPI Online Banking is up
To our valued customers, I’m glad to inform everyone that our BPI Express Online is up. Please give us time to credit those that made deposits yesterday. Wallet credit is back to normal turnaround time. We sincerely apologize for the inconvenience. Have a nice day
10February
BPI Deposits for Feb 10
Dear Members, We are having technical difficulties with our BPI corporate login. We would like to apologize for this inconvenience, that deposits made today will be credited tomorrow. For urgent deposits, you may send a scanned copy of your deposit slip to billing@epinoyload.com Pls include beejay.b@epinoyload.com Thanks,
10February
Please retry sending to 4483.
Dear Members, As of 11:38pm, we would to request a retry for all affected mobile numbers to 4483. Please let us know if there are still problems within your area. Please email to admin@epinoyload.com Please provide the following: (Smart needs these information) (1) Mobile No (2) Area (3) Text message that you are trying to send. (e.g. RBAL) (4) Model of cellphone (e.g. iPhone 3GS, Samsung Galaxy Y) (5) Date and Time Note: we prefer that you just try to […]
09February
4483 already reported to be fixed.
Dear Members, Smart has informed us that the access code 4483 has returned to normal. Please let us know if there are still problems within your area. Please email to admin@epinoyload.com Please provide the following: (Smart needs these information) (1) Mobile No (2) Area (3) Text message that you are trying to send. (e.g. RBAL) (4) Model of cellphone (e.g. iPhone 3GS, Samsung Galaxy Y) (5) Date and Time We would like to deeply apologize for the inconvenience this has […]
08February
4483 Service is down in some areas
To our valued customers, We send this note to those that are affected by 4483 down system. We deeply apologize for the inconvenience. We are doing the best we can to get the system up. The situation is escalated to Smart and like you we are hoping for a quicker resolution. Your patience and understanding are greatly appreciated. We will send another communication as soon as we have an update. Have a good evening.