Member Manual – MOBILE
ePinoyload mobile service Syntax Code are available on below access code
7670 Gateway is exclusive only for – Smart/TnT
21581361 Gateway is exclusive only for – Globe and TM
29290581361 (SMART/TNT UNLOCKED Sims), need atleast 1-3 regular load to send and load allnetworks. And SUN 0.60 per loadwallet deduction per send. Using ILOAD
2256 (GLOBE UNLOCKED Sims), need atleast 1-3 regular load to send and load allnetworks. Using ILOAD Syntax.
SYNTAX CODES:
PLOAD or CLOAD <mobile code> <mobile no> – loads a subscriber’s mobile no
PBAL – checks your balance.
RLOAD <amount> <mobile no> – transfers a Trader’s Netplay credits to a registered Trader’s member.
RETADD <mobile no>/<firstname>/<lastname>/<province>/<city> – add Downline
PREG <mobile no>/<firstname>/<lastname>/<province>/<city> – add Downline and Unlock
RETBAL <retailer no> – check wallet balance of retailer using my dealer number
PBUY DEP <type>/<bank>/<branch>/<amount>/<date>/<time>/<reference no> – to submit deposit
HELP – for more information
PBUY RESET – to reset / retrieve password
EVERIFY – To get certificate of you registered no.
ECHECK – to check if no. is registered to EPINOYLOAD system.
EGSM – to validate if a No. is a valid EPINOYLOAD GSM Modem.
I Selling the products:
From your registered Smart Sim Card, just follow the easy steps to load a customer.
Syntax to use: PLOAD <mobile code> <mobile no>
Smart, Sun, TnT, PLDT and Cignal Example: PLOAD 15 09191234567 send to 7670 or Smart GSM Numbers
Globe and TM Example: PBUY GB15 09271234567 send to 21581361 or Globe GSM Numbers
Mobile / Product codes are available on the web tool, to check the latest
list of mobile codes Log-in > Home Screen > Reports > Help Desk > Available Skus
To check remaining Balance Type simply type PBAL and send to 7670 (Smart), 21581361 (Globe), Globe GSM Numbers
A confirmation will be sent after you transfer load on below format
II Sending Load Wallet to Sub-Trader / Retailer
This enables the member to transfer NPC (Netplay Credits) to sub-traders and/or retailers load wallet.
Syntax to use: RLOAD <amount> <mobile no>
Example:
RLOAD 1000 09217654321 then send to 7670 (Smart), 21581361 (Globe), or GSM Numbers
To check Wallet Balance of a member within your network RETBAL <retailer no> send to 7670 (Smart), 21581361 (Globe), or GSM Numbers
A similar Confirmation will be sent once you transfer retail load.
III Replenish Load Wallet
Currently we have 3 available options to deposit payment for your ePinoyload Wallet.
For fast and efficient wallet reloading, listed below are the payment options
Company Details:
Netplay, Inc.
Address: 8th floor Aic Center building, 204 Escolta, Binondo
BDO (for Metro Manila, no charges) – sms code: BDO
Account No: 120153521
Account Name: Netplay, Inc.
Branch: Gandara
SMART MONEY – sms code: SMONEY
Account No: 5577-5193-4856-3108
Account Name: Netplay, Inc
Minimum deposit is 500 pesos, anything lower will be forfeited.
This feature is now open for all member type. Once done with the deposit, following the procedure below for deposit confirmation.
The syntax to use is:
PBUY DEP <type>/<bank>/<branch>/<amount>/<date>/<time>/<reference no> to 21581361 (Globe), or GSM Numbers
or PBUY DEPOSIT <type>/<bank>/<branch>/<amount>/<date>/<time>/<reference no> to 21581361 (Globe), or GSM Numbers
To inform us of your deposit to our BDO bank account.
Text “PBUY DEP LOAD/BDO/LIBERTAD/15000/02-14-2013/15:00/021N6332512″ to 21581361 (Globe), or GSM Numbers
For SMART MONEY instead of using “Branch” replace it with the “MOBILE”
Text “PBUY DEP LOAD/SMONEY/MOBILE/15000/02-14-2014/15:00/021N6332512″ to 21581361 (Globe), or GSM Numbers
Load wallet confirmation would normally take 1-3 hours depending on the volume of request.
Business Hours are 9-5pm. Monday to Friday only.
For Saturdays, cutoff time is 12 noon and for BDO deposits only.
Incomplete deposit details will not be entertained.
III Grow Your Network
To earn more incentives and to stabilize your business adding New Sub-Trader and/or Retailer is an essential part of the business.
Adding a Sub-Trader/Retailer
Syntax Code: RETADD <mobile no> send to 7670 (Smart), 21581361 (Globe), or GSM Numbers
Example: RETADD 09171234567
Trader can only add Sub-Trader
Sub-Trader can only add Sub-Retailer
Sub-Retailer can only add X-Retailer
X-Retailer can only add Y-Retailer
IV Other Syntax Codes
To view the list of available Syntax Codes: HELP send to GSM Numbers
To retrieve / reset Web Toll Password: PBUY RESET send to 21581361 (Globe), or GSM Numbers
V 24/7 Help Desk
For concerns, pls call (02) 230-8700, 0917-826-6821, 0999-882-9723 or send us an email at epinoyload@npi.ph
Be sure to be ready with the following:
- Your Registered Mobile No. / Username
- Mobile No or Denomination that has a problem.
- Location of Mobile No that has a problem.
(Due to delayed messaging) - Complete details of your question
Office Location
Netplay, Inc.
Binondo Headquarters
8F AIC Center Building, 204 Escolta Street Binondo, Manila City