64 Comments

  1. Nanette de vera Says: October 27, 2015 9:06 am Reply

    How can i reload my account?

  2. Paige Says: July 5, 2016 3:03 pm Reply

    Hi, Trader registration is currently on hold to give way for Android and Webtool development. We will let everybody know once its up. Thank you.

  3. loida juego Says: September 27, 2016 2:50 pm Reply

    hello ..panu po b magload sa cignal? parati po kc nag-eerror kht ginagawa q nmn ung tamang proseso ..help po! thanks..

    • Paige Says: October 7, 2016 12:06 pm Reply

      For cignal, just text PLOAD and send to any GSM number.
      Noted: ibang cignal code is have limited access lang po kaya minsan nagerror yun transaction natin.

  4. chii Says: October 7, 2016 1:11 pm Reply

    Bakit po laging error magload pag cignal.?

  5. marilou centeno Says: December 6, 2016 9:44 am Reply

    Sim retailer

  6. Sarajane delacruz Says: January 3, 2017 1:47 pm Reply

    Hi po gud day po n deactivate po ung 1 qung retailer sim my bal. P po ung load wallet nia pwd q po b I transfer ung load wallet nia s 1q pong retailer sim….slmt po

  7. Sarajane delacruz Says: January 3, 2017 1:55 pm Reply

    Hi po gud day po ung retailer sim q po nwlan ng signal 3day n po aq d mkapagload Nd nkrecieve ng text my load wallet bal. P po pwd po b transfer ung load wallet bal. S 1 q PNg retailer sim slmt po s pgsgot..

  8. Rommel G. Delatina Says: January 5, 2017 5:55 pm Reply

    How to activate

    • Paige Says: January 6, 2017 10:21 am Reply

      to add retailer po, just text RETADD /// / (this is free add)and send to any GSM number or this syntax PREG /// / (this one po, authomatic unlock agad yun number na iadd nyu, may bawas lang po sa loadwallet nyu)

  9. pablo astillero Says: June 12, 2017 10:13 am Reply

    Help po ako sir nag transfer ako kahapon, ,mga 2pm bkit wala pa load ko

  10. Jona Says: June 19, 2017 1:46 pm Reply

    Bat po minsan matagal magtransact sa inyi?anong cause?

    • Paige Says: June 19, 2017 1:51 pm Reply

      Hi Ms. Jona sometimes due to the high volume of the transactions and we need to check it one by one so maybe that’s the reason why its take a little bit longer. But we’re making sure that at least we’re doing the good and right thing.

  11. Cristaline Says: June 22, 2017 9:51 pm Reply

    Bakit po hindi ako makapag activate ng sim,eh complete details naman ako..??

  12. kristel Says: July 7, 2017 1:56 pm Reply

    hi po, retailer po ako tanong ko lang po pano mag upgrade ng load code po. thank you po

  13. Emily Says: July 18, 2017 9:04 am Reply

    Hello po ask ko lng nag add po ako ng subtrader using RETADD how to unlock the number po? I did not noticed na may PREG po. Thanks

  14. Andrea Says: July 18, 2017 6:48 pm Reply

    Hello po ask ko lang po nag bayad po ako ng 500 sa bdo pero wala po reference num? Ask ko po kanino po ba manggaling ang ref#?

  15. jover diana Says: July 19, 2017 11:13 am Reply

    bakit walang sumasagot sa mga hotline? tulog ba mga operator

  16. Rico Gabiana Sr Says: July 21, 2017 1:27 pm Reply

    Gud pm po bakit po hindi pa pinapasok ang load wallet ko kahapon ng umaga mga fast 5am in accept na ng system nyo tapos bandang huli reject daw nabura ko tuloy ang reference no. Galing smart money bakit ganun pki ayos naman po pinadalako jan sa Smart money no.
    5577-5193-4856-3108 from Rico G. Sr. Card no. 5299-6762-0100-2116

  17. Ruben T. Tejero Says: July 24, 2017 9:38 am Reply

    good day, if i a have down line for activation/sim unlock, magkano mabawasan sa load wallet ko or how much the activation fee per sim?

    • Paige Says: July 24, 2017 10:15 am Reply

      Hi Ruben activation only is FREE. but if you’re trying to activate it with unlock it will cost you depends on your rank..

      Here’s the Deduction per unlock depends on Member type:
      Trader – 50 Load wallet deduction per UNLOCK
      Sub-Trader – 60 Load wallet deduction per UNLOCK
      Sub-Retailer – 65 Load wallet deduction per UNLOCK
      xRetailer – 70 Load wallet deduction per UNLOCK

  18. Ruben T. Tejero Says: July 24, 2017 1:42 pm Reply

    good day again! If I activate other sim, my command is RETADD, how much my deduction on my load wallet? If my command is PREG, how much dedcuction? What are the advantage if I activate natin sila sa RETADD and PREG?

    • Paige Says: July 25, 2017 8:11 am Reply

      Hi Ruben activation only is FREE. but if you’re trying to activate it with unlock it will cost you depends on your rank..

      Here’s the Deduction per unlock depends on Member type:
      Trader – 50 Load wallet deduction per UNLOCK
      Sub-Trader – 60 Load wallet deduction per UNLOCK
      Sub-Retailer – 65 Load wallet deduction per UNLOCK
      xRetailer – 70 Load wallet deduction per UNLOCK

  19. Ruben T. Tejero Says: July 27, 2017 10:54 am Reply

    Ito yong Smart sim ko 09090991678 ang gateway 29290581361, ask ko lang, bakit hindi pa na tranfers mga load ang command ay ILOAD and RLOAD pero ang message na send na, wala namang reply, even yong PBAL hindi nagrereply. yong PBAL hiundi nagrereply

  20. karren torio Says: July 28, 2017 4:29 pm Reply

    hello again netplay, i am worried talaga sa hindi ko na claim yung pbuy dep
    load ko…. pls help
    me…. 1000 pesos yung dineposit ko, hard earned
    money po yun para sa akin….. pls help me

    • Paige Says: July 31, 2017 8:24 am Reply

      Hi Karren, na claim niyo na po ba yung deposit niyo? Kung hindi pa po ano po registered niyo?

  21. Melcris Cabahug Says: July 28, 2017 9:27 pm Reply

    Hi. May I ask po kung ano pinagkaiba ng unlock at activate? Thanks.

    • Paige Says: July 31, 2017 8:23 am Reply

      Hi Melcris, Difference between Unlock & No Unlock:

      Kung with unlock sir. If your trader sim was unlock, and nakapag unlock po kayo sa downlines nyo. Then per activate with unlock/ unlock ng all retailers under your network maaari po kayong makakuha ng 5 – 10 loadwallet commission na automatic na papasok sa trader account. And makakapagsend sa 221333 just maintain atleast 1 regular load to top up all net.

      For unlock NOTE: If TM sims (UNLOCK) used 221333 it will cost them 1 regular load per send, but magagamit pa din nila ung UNLOCK ng other mobile number.

      For activation lang, makakapag activate sila but walang commission per activate. Maari lamang nilang gamitin is the gateway of 7670 (Smart/TNT Registered

  22. Cecilio latosa Says: August 25, 2017 11:47 am Reply

    Hi.. po ano namber paymaya nyo

    • Paige Says: August 25, 2017 12:02 pm Reply

      Hi Cecillio wala po kaming PAYMAYA ACCOUNT

      HOW TO LOAD:

      Where to deposit:
      BDO (for Metro Manila, no charges) – sms code: BDO
      Account No: 120153521
      Account Name: Netplay, Inc.

      BPI (Nationwide, no charges) – sms code: BPI
      Account No: 0141-1046-32
      Account Name: Netplay, Inc.

      SMART MONEY – sms code: SMONEY
      Account No: 5577-5193-4856-3108
      Account Name: Netplay, Inc

      **NOTE**: For BPI Online Fund Transfer, we suggest to make transaction between 6:30am-7:30pm to prevent delay deposit crediting. If 7:30pm onwards possible po na maabutan ng early CUT-OFF of the banks ung deposit.
      ———————–
      How to replenish load wallet:
      The syntax to use is:
      PBUY DEP LOAD////MM-DD-YYYY/

      For BDO bank accounts use the BRANCH LOCATION.
      text PBUY DEP LOAD/BDO/LIBERTAD/15000/02-14-2013/15:00/021N6332512
      send to any GSM Modem Numbers

      For BPI instead of bank location we will use BPI BRANCH CODE.
      text PBUY DEP LOAD/BPI/231/15000/02-14-2014/15:00/021N6332512
      send to any GSM Modem Numbers

      For SMART MONEY to Smart Money use word SMONEY and MOBILE
      text PBUY DEP LOAD/SMONEY/MOBILE/15000/02-14-2014/15:00/04847288212
      send to any GSM Modem Numbers

      For BDO Over The Counter Deposit to Smart Money, use Branch Code as the reference number
      text PBUY DEP LOAD/SMONEY/BDO/100/05-15-2014/12:10/00448
      send to any GSM Modem Numbers
      ===================
      GSM Number:

      Smart-639295009298 / 639087044422
      Globe- 09176443657 / 09273741626
      Sun-639423150028 / 639222150081

  23. Jhay Renz Says: September 25, 2017 1:37 am Reply

    Paano po mag activate and unlock ng sim Globe & Smart at magkano po ang commision for activation?

    • Paige Says: September 25, 2017 11:15 am Reply

      Hi Jhay, To add Downline and Unlock just type PREG /// / send it to ANY GSM NUMBERS. ACTIVATION IS FREE, PREG will deduct you depends on your rank. So meaning you will earn points if all of your downlines will deposit direct to us.

  24. Anisia Says: October 2, 2017 9:45 am Reply

    Anisia g.badio
    09508800787 sir pls answer my concern..bkit nd ko pa nakuha ang replinish load ko via bdo po

  25. rochelle alaso Says: October 10, 2017 2:43 pm Reply

    Gud pm po pls pahelp naman po …may nagpareplenish ng loadwallet nya sa akin kahapon ang sinend ko n 300 e ang pumasok lang po s kanya e 100 pano po maibabalik ung 200 e nbawas po s loadwallet ko un pla help nman regards to this matter

  26. Karzy Says: October 20, 2017 8:20 am Reply

    How can we reload our sim?

    • Paige Says: October 20, 2017 9:15 am Reply

      Hi Karzy, HOW TO LOAD:

      Where to deposit:
      BDO (for Metro Manila, no charges) – sms code: BDO
      Account No: 120153521
      Account Name: Netplay, Inc.

      BPI (Nationwide, no charges) – sms code: BPI
      Account No: 141-1046-32
      Account Name: Netplay, Inc.

      SMART MONEY – sms code: SMONEY
      Account No: 5577-5193-4856-3108
      Account Name: Netplay, Inc

      *NOTE*: For BPI Online Fund Transfer, we suggest to make transaction between 6:30am-7:30pm to prevent delay deposit crediting. If 7:30pm onwards possible po na maabutan ng early CUT-OFF of the banks ung deposit.
      ———————–
      How to replenish load wallet:

      The syntax to use is:
      PBUY DEP LOAD////MM-DD- YYYY/

      For BDO bank accounts use the BRANCH LOCATION.
      text PBUY DEP LOAD/BDO/LIBERTAD/15000/02-14-2013/15:00/021N6332512
      send to any GSM Modem Numbers

      For BPI instead of bank location we will use BPI BRANCH CODE.
      text PBUY DEP LOAD/BPI/231/15000/02-14-2014/15:00/021N6332512
      send to any GSM Modem Numbers

      For SMART MONEY to Smart Money use word SMONEY and MOBILE
      text PBUY DEP LOAD/SMONEY/MOBILE/15000/02-14-2014/15:00/04847288212
      send to any GSM Modem Numbers

      For BDO Over The Counter Deposit to Smart Money, use Branch Code as the reference number
      text PBUY DEP LOAD/SMONEY/BDO/100/05-15-2014/12:10/00448
      send to any GSM Modem Numbers
      ===================
      GSM Number:

      Smart-
      639295009298 / 639087044422
      Globe- 09176443657 / 09273741626
      Sun- / 639222150081

  27. ruelyn Says: December 23, 2017 11:24 am Reply

    nagpa register po aq as trader sa epinoyload.. thru app po aq nagpa register… may confirmation naman.. my problem is ndi ko alam ano yung password ko.. i know na ang username is yung smart number ko pero yung password is 6 digits daw kc pero yung sinend sa akin is 11 digit.. pls help me.. thank yk

  28. chris Says: January 9, 2018 3:58 pm Reply

    how can i know if yung nag ooffer sa akin ng activation is a legit member of netplay? thanks

  29. darilou Says: June 10, 2018 9:33 pm Reply

    good day po..ngpaactivate po ako sa isa kung friend..tapos nilodan po nya ako 100 kc po package B pinili ko..tapos ngayon po may ngpapaactivate sa akin po nman na friend ko..ng type po ako ng RETADD tapos no.ng inaactivate ko po.tsaka name place etc. tapos po wala daw sila narereceive sa phone no.nila..kindly rwply po thanks po..

    • Paige Says: June 11, 2018 9:31 am Reply

      Hi Darilou, May we know the number ng inactivate po natin to check if it was already registered? thanks.

  30. Christhiany Says: June 22, 2018 7:21 pm Reply

    Hi po, pag yretailer na po ba hindi na pwde makapag activate ng ibang sim?

    • Paige Says: June 25, 2018 12:46 pm Reply

      Yes Christhiany, hindi na po pwedeng mag-add pa ng kanyang downline ang Yretailer. but if you want to add your retailer need nyo po ng bagong sim na hindi pa registered sa epinoy at iparegister ito sa amin as a trader. Thanks.

  31. Maizel Says: July 7, 2018 5:34 pm Reply

    May new code na po ba? Di po kasi ako makapag retail

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