25November
BPI is Down
Good day valued partners,
This is to notify everyone that we are not receiving any BPI deposits on our bank transaction as of 08:30 pm last night. There will be delay in crediting load wallet from your deposits.
Kindly utilize Smart Money for your load replenishment to avoid delay.
All pending BPI deposits are on hold so don’t send the details twice. We will credit it all as soon as BPI is up.
We apologize for the inconvenience.
Thank you.
i always get this message sa app: uh-oh: Cannot handle token prior to 2018-06-01T07:13:44+0800. kapag online ang pinipili sa app.
Hi Raymart,
Just an UPDATE for App login:
HOW TO LOGIN AT Mobile Application:
Use your registered number as your Username (639XXXXXXXXX) and text PBUY RESET to any GSM Number to get your password. You need internet connection to login.
APP TROUBLESHOOT:
Error:
Uh-oh: Cannot handle token prior to 2018-05-29T 13:54:03+0800
Solution:
1). Go to Date & Time Settings >> Select Time Zone (GMT+08:00 Philippine Standart Time).
2). Go to Date & Time Settings >> Automatic date & time (set it “OFF”) >> Automatic time zone (set it “OFF”).
Error:
Load Service is not available for this Merchant or any other error.
Solution:
Email us right away to epinoyload@npi.ph with your mobile number and screenshot of the error message.