55 Comments

  1. Lovely Beth Says: January 7, 2016 3:27 pm Reply

    I have a concern, what if the sim card of my retailer had been expired/PUK and then she/he have a big amount of loadwallet, what will be our action?

  2. Lovely Beth Says: January 7, 2016 3:55 pm Reply

    As subtrader, can I process this?

  3. liezl Says: January 10, 2016 10:49 am Reply

    Bakit po di ako mkpg log in sa webtool? Di naman po ako ng palit ng password..

  4. jake Says: January 22, 2016 7:14 pm Reply

    hi epinoy, is it possible na malagay po ung app natin sa safezone.ph? para magamit sa lahat ng members kahit hindi naka register sa internet promo? katulad ng BPI app na pedeng magamit kahit walang internet basta naka ON lang po ang data ng phone..

    just a suggestion lang po..

    thanks..

  5. Irish Says: January 22, 2016 11:18 pm Reply

    bat di parin po ako makalog in? nagresend ako ng PBUY RESET pero wala po akong password na narerecieve ulit .. patulong nmn po .. thank u :)

  6. juvy Says: January 28, 2016 9:57 am Reply

    pano po magcreat ng password para makaaccess sa website ng epinoy?

    • BJ - ePinoyload Says: January 28, 2016 10:17 am Reply

      using your registered sim card text PBUY RESET
      send to any GSM Modem Numbers

      You username is your mobile number in either 693______ or 09______ format
      We will send you the updated password to access web tool and android app.

  7. jonathan Says: September 10, 2016 4:41 pm Reply

    .bkt po ganun nd po q mkpg send ng load gamit ang 4483
    sana po resolve salamat.

  8. ruth Says: November 7, 2016 11:54 am Reply

    insuffient bal aqo bago lng me activated sv ng nh activate sa aqn mgkbalance me n 125 200 ung binayad qo sa knya

  9. najemapamaloy Says: November 21, 2016 6:02 pm Reply

    Hindi po ako maka log in San epinoyload application? Paano po un?

  10. Editha balagtas Says: December 8, 2016 11:42 am Reply

    Paano po maretrieve ang otp?

  11. Marisol Says: January 3, 2017 1:46 pm Reply

    hindi pa rin po ba naaayos ang webtool natin? d ako makapag load online eh..

    sana naman maayos na ang online natin medyo matagal na din na hindi gumagana ang online load natin webtool

  12. cherry Says: January 8, 2017 12:21 am Reply

    Saan po pwedeng mamonitor yong mga retailers mo? Dati meron un sa webtool diba? Malalaman mo yong takbo ng loading business mo. Saan xa pwede makita? Yong sa app hanggang sa pagloload lang talaga…

  13. Nylk Says: July 2, 2017 2:55 pm Reply

    Hndi na po ba tlga maibalik ang webtool? mag-1 year na kasi tatagal nman ng maintenance? skillful ba yang mga maintenance nyo? or bka nman hndi nkapagtapos yan ng pag-aaral kya hndi mayos-ayos ang webtool nyo… haha!

    • Paige Says: July 4, 2017 8:35 am Reply

      Hi Nylk why don’t you come to our office and tell that thing in front of us, can you? WE have a process in every little things if the WEB TOOL IS NOT YET AVAILABLE then you should wait. This is growing Business not everything you ask we can give. Thanks anyway for degrading us. You just defined who you’re. God bless!

  14. Wilfredo bocago jr Says: July 11, 2017 1:32 am Reply

    Bakit poh di makapag load sa sun, laging temporary error tas nababawasan load ko di naman pumapasok dun sa sun, salamat

    • Paige Says: July 11, 2017 1:26 pm Reply

      Hi Wilfredo, kung error po ang natanggap niyong message kung nagloload kayo, Nothing to worry po mag rorolled back po yan afer a minutes.

  15. LOLITA SAN MIGUEL Says: July 13, 2017 10:01 am Reply

    paano ko po mareretrieve ung date ko account sa epinoy ngstop kc ako before..pero ngaun want ko na sya iactivate ulit.kxo i forgot na ung cp# na nakaregister since nagpalita na ako ng phone and sim card?? paano po ggwen ko?

    • Paige Says: July 13, 2017 11:20 am Reply

      Hi, we can only retrieve your account by your registered number. Ang mabibigay ko pong advice is magregister na lang po tayo ulet ng new sim.

  16. LOLITA SAN MIGUEL Says: July 13, 2017 10:10 am Reply

    reply asap

  17. Cheneelyn Fajemolin Says: September 7, 2017 3:38 pm Reply

    panu ko po mkita ung transaction q sa isang buwan?

  18. Mariserneth joy Gamez Says: October 5, 2017 1:07 am Reply

    hai po. bakit do po ako makapag log in sa app?
    I follow the instruction yong username # ko at young password kinuha ko sa pbuy reset tapos pag click ko ng log in may lumalabas na uh:oh cannot handle token prior to blah blah.
    please fix po.
    this my fb po Mariserneth joy Gamez e update po ko salamat

  19. Rosario Lluvioso Says: October 28, 2017 5:54 pm Reply

    nalimutan ko po yung user name ko kase matagal na akung di nag update eh.

  20. Jasper Says: January 20, 2018 5:19 pm Reply

    Hello how to load thru text message.
    Retailer here.. Thanks..

    • Paige Says: January 29, 2018 11:07 am Reply

      Hi,
      CLOAD / PLOAD send to 7670 (Smart/TNT Registered Number), 21581361 (Globe/TM Registered Number), or any GSM Modem Numbers (Smart/TNT, Globe/TM, or Sun Registered Number).
      For example:
      PLOAD 15 09123456789 send to gateway or any GSM Modem Numbers.

      Thanks.

  21. rachel Says: March 18, 2018 10:11 pm Reply

    good eve po. bakit do po ako makapag log in sa app?I follow the instruction yung username # ko at yung password kinuha ko sa pbuy reset tapos pag click ko ng log in may lumalabas na uh:oh cannot handle token prior to blah blah.ginamit ko lang nmn ung password ko nung na open ung apps tas pagkaopen ko ulit ayaw nanaman.. lagi nlng ganyan lumalabas.please fix po..salamat

  22. rachel Says: March 23, 2018 2:12 pm Reply

    tm po.

  23. rachel Says: March 23, 2018 6:09 pm Reply

    .. ok na po sya sa ngayon.. nabuksan ko nanaman po yung apps ..sana di na sya magloko..

  24. rachel Says: March 24, 2018 8:20 am Reply

    bakit po once na naglog out po ung apps ko once na iipon mo sya ulit.. ayaw nanaman..

    • Paige Says: March 26, 2018 2:49 pm Reply

      Hi Rachel, paki clear data po natin ang EPINOYLOAD na app sa settings then mag PBUY RESET po tayo ulit then tandaan na po natin ang password natin. Dahil ang password po ay one time password lang.

  25. icel Says: May 28, 2018 9:09 pm Reply

    ano po ang webtool url ng epinoy salamat po

  26. doroty bergorio Says: June 5, 2018 9:51 pm Reply

    can i u please give me a instruction how ti activate a any prepaid sim card thank u messege me .n my facebook account dorotybergorio thank u .

    • Paige Says: June 11, 2018 10:07 am Reply

      Hi Doroty, to activate or adding your DOWNLINE please see details below.

      *ACTIVATE ONLY
      RETADD /// / then send to gateway or any GSM numbers

      *ACTIVATE WITH UNLOCK
      PREG /// / then send to gateway or any GSM numbers

  27. Marielle Says: August 1, 2018 6:01 pm Reply

    Hanggang ngayon d prin ako mkpglog in sa webtool

  28. Andy Says: March 14, 2019 11:18 pm Reply

    Kindly make actions regading sa pagkakawala ng loadwallet ko. My last transaction is load 10 where my loadwallet is “PLOAD 14-Mar 14:51 – You successfully loaded 10 to 09503578346. Ref:700507774625. Your balance is 1,927.42.” Tpos biglang 770.10

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