To our valued partners,
Due to recent Globe AMAX issue we decided to temporary absorb the cost of all 21581361 error on top-up transactions as of 12:00NN today. That means if the top-up didn’t proceed or unsuccessful EPINOYLOAD will pay for it instead of members. Replies might incur a charge in the future but very minimal, undecided but we might only charge 4 centavos.
We also want to remind everyone to check balance or access web tool to avoid duplicate transaction if you don’t get a reply or confirmation.
Let us know if you have questions. We appreciate your partnership. Thank you.