To our valued partners, We will have a service maintenance tonight. See details below. Date: 03/17 to 03/18 Period: 10PM to 4AM Affected: Android App and Web Tool You can still use GSM, 4483 and 21581361. This is to give way for system update. Thank you all for understanding.
Good day valued partners, Some might have difficulty updating the product list on Android App, just follow the 2 steps below. 1. Clear App Data 2. Uninstall then Reinstall The App 3. Log-in Online and click the Refresh button under the product list NEW PRODUCTS SMART 5 – Product Code: 5 SMART 10 – Product Code: 10 Cignal Plan Lite 100 – Product Code: CIG100 Thank you for your support.
Good day valued partners, This is to notify everyone that we are not receiving any BPI deposits on our bank transaction as of 1:30 pm today. There will be delay in crediting load wallet from your deposits. Kindly utilize BDO and Smart Money for your load replenishment to avoid delay. All pending BPI deposits are on hold so don’t send the details twice. We will credit it all as soon as BPI is up. We apologize for the inconvenience. Thank […]
To our valued partners, Due to sudden increase of transactions we had an over quota on our GSM Modems. Even though transactions are successful, some didn’t get confirmation reply. We apologize for the inconvenience and rest assured that we will do better next time. Thank you for your support.
To our valued partners, We received below message from Globe. “Please be informed that we have temporarily suspended our AMAX loading due to persistent network problem. Date : 03/07/2016 Start Time : 7:10 AM, Monday End Time : TBA Incident detail : To be determined We are exhausting all options with Globe on this issue and you will be notified of further developments.” Keep you posted once system is back. Thank you.