Good day, We received below message from Globe AMAX. We are currently experiencing persistent network issue which affects our loading in AMAX service. Date: September 13, 2015 Incident detail: To be determined We are exhausting all options with Globe on this issue and you will be advised as soon as a solution is identified. Thank you.
Valued partners, We received information from Globe A MAX regarding network intermittent. Please be advised as per Globe there are persistent network issue on their side which affects our loading in AMAX service. Date: September 11, 2015 Period: to be determined Nature: Globe network issue During this time AMAX will be unavailable, we’ll keep you posted for further update.
To our valued partners, We noticed a Globe Intermittent issue at around 3:00PM today. Some transactions are not going thru, kindly refrain from using the service until it’s up. We are coordinating with Globe and will exhaust all possible options to resolve the issue. We will keep everyone posted. Thank you.
To our valued partners, Smart 4483 is now ONLINE. System is down from 3:00AM to 8:30AM, all transactions on this period were cancelled. Kindly repeat the process if you get an error. Also, we encourage everyone to check balance or web tool to avoid duplicate transactions. Let us know if you have questions and thank you for understanding.
To our valued partners, We received questions regarding Bank Card less deposits. As stated, we DO NOT SUPPORT Card less deposits on any Bank. Do not attempt to facilitate such transaction as your deposit will be forfeited. For strict compliance. Thank you.