Author Archives: epinoyload

BPI Deposits for Feb 10

Dear Members,

We are having technical difficulties with our BPI corporate login. We would like to apologize for this inconvenience, that deposits made today will be credited tomorrow.

For urgent deposits, you may send a scanned copy of your deposit slip to billing@epinoyload.com

Pls include beejay.b@epinoyload.com

Thanks,

Please retry sending to 4483.

Dear Members,

As of 11:38pm, we would to request a retry for all affected mobile numbers to 4483.

Please let us know if there are still problems within your area.

Please email to admin@epinoyload.com

Please provide the following: (Smart needs these information)
(1) Mobile No
(2) Area
(3) Text message that you are trying to send. (e.g. RBAL)
(4) Model of cellphone (e.g. iPhone 3GS, Samsung Galaxy Y)
(5) Date and Time

Note: we prefer that you just try to text RBAL.

4483 already reported to be fixed.

Dear Members,

Smart has informed us that the access code 4483 has returned to normal. Please let us know if there are still problems within your area.

Please email to admin@epinoyload.com

Please provide the following: (Smart needs these information)
(1) Mobile No
(2) Area
(3) Text message that you are trying to send. (e.g. RBAL)
(4) Model of cellphone (e.g. iPhone 3GS, Samsung Galaxy Y)
(5) Date and Time

We would like to deeply apologize for the inconvenience this has caused to our traders, subtraders, retailers, and other members. Even we (epinoyload) have been inconvenienced. If our members cannot sell, epinoyload loses sales as well.

Please understand that we are dependent on the service availability and uptime of Smart, and we do not have total control over it. We only control the hierarchy and wallet system in place.

Smart Access Code 4483 partially fixed.

Dear Members,

4483 has been partially fixed in the following areas.

Laguna, Bicutan, La Union

We would like to ask your help by reporting the problem areas.

Whenever you do, pls provide your mobile no and areas as well.

e.g.

09991234567 – Manila

Thanks,

Advisory: Scheduled Network Maintenance (ePinoyload) 12 January 2014

To all members, please be advised that the epinoyload service will be unavailable for 2 hours. (on Sunday, 12 January, 2014 between 9:00AM to 11:00AM)

Below is our service advisory from our Data Center provider.

Dear Valued Customer,

Please be reminded that our Scheduled  Network Maintenance on Sunday, 12 January, 2014 between 9:00AM to 11:00AM will push through.

Thank you for your continued support. Please do not hesitate to contact us should you have queries regarding this matter.

Best regards,

TRI.ph

—- Original Message —-

Dear Valued Customer:

Please be advised that there will be a Scheduled Network Maintenance on Sunday, 12 January 2014 between 9:00 AM to 11:00 AM. This is to give way for our Network Re-grooming Part 5. During this activity, there will be a maximum of 1 hour downtime to ePinoyload server.

We apologized for any inconvenience this may cause. We would like to assure you that this is being done to provide you reliable service. However, we suggest that the usual systems backup and other appropriate contingency measures be performed prior to this activity.

If you have further inquiries regarding the mentioned activity, kindly feel free to get in touch with us through our Corporate Care Hotline +63 2308790.

Thank you for your continued patronage. Please do not hesitate to contact us should you have queries regarding this matter.

Best regards,

TRI.ph

Updated: New Retailer Margins for Smart Denominations

Update on Smart Loading Denominations:

This is to inform all ePinoyload members that there will be a reduction of the retailer margin for Smart Loading Denominations by 1%, effective January 20, 2014.

Listed below is the comparison of previous and New Price structure. Thank you.

SMART Product NEW PRICE OLD  PRICE
SMART 15 14.03 14.00
SMART 20 18.71 18.66
SMART 30 28.07 27.99
SMART 50 46.78 46.65
SMART 60 56.14 55.99
SMART 100 93.56 93.31
SMART 115 107.59 107.31
SMART 150 140.34 139.96
SMART 200 187.12 186.62
SMART 300 280.68 279.93
SMART 500 467.8 466.55
SMART 1000 935.6 933.10
PLDT 30 28.07 27.99
PLDT 50 46.78 46.65
PLDT 60 56.14 55.99
PLDT 100 93.56 93.31
PLDT 115 107.59 107.31
PLDT 175 163.73 163.29
PLDT 200 187.12 186.62
PLDT 300 280.68 279.93
PLDT 500 467.8 466.55
PLDT 1000 935.6 933.10
RED MOBILE 10 9.36 9.33
RED MOBILE 20 18.71 18.66
RED MOBILE 30 28.07 27.99
RED MOBILE 50 46.78 46.65
RED MOBILE 100 93.56 93.31
RED MOBILE 200 187.12 186.62
RED MOBILE 300 280.68 279.93
RED MOBILE 500 467.8 466.55
RED MOBILE 1 DAY UNLIMITED 23.39 23.33
RED MOBILE 7 DAY UNLIMITED 116.95 116.64
RED MOBILE 30 DAYS UNLIMITED 467.8 466.55
SMART ALL CALLS 20 18.71 18.66
SMART ALL CALLS 100 93.56 93.31
SMART ALL TEXT 10 9.36 9.33
SMART ALL TEXT 20 18.71 18.66
SMART ALL TEXT 40 37.42 37.32
SMART ALL TEXT 50 46.78 46.65
SMART BRO 15 14.03 14.00
SMART BRO 30 28.07 27.99
SMART BRO 50 46.78 46.65
SMART BRO 60 56.14 55.99
SMART BRO 100 93.56 93.31
SMART BRO 115 107.59 107.31
SMART BRO 200 187.12 186.62
SMART BRO 300 280.68 279.93
SMART BRO 500 467.8 466.55
SMART GAAN TEXT 10 9.36 9.33
SMART GAAN TEXT 20 18.71 18.66
SMART LAHAT TEXT 20 18.71 18.66
SMART LAHAT TEXT 30 28.07 27.99
SMART UPSIZE 20 18.71 18.66
SMART UPSIZE 35 32.74 32.66
SMART UPSIZE 70 65.48 65.32
SMART UPSIZE 130 121.63 121.30

 

 

To our valued members.

This is to inform all ePinoyload members that there will be a reduction of the retailer margin for Smart Loading Denominations by 0.7%, effective January 13, 2014.

Listed below is the comparison of previous and New Price structure. Thank you.

Yolanda Donation to the Red Cross!

Happy New Year! We would like to thank all for your contributions in our fund raising for Yolanda Victims.

We have deposited the amount of 7,800.00 to the Red Cross which is equivalent to 8,200 Netplay Wallet Credits.

The Donation Platform will still be available, however we will not display the balance anymore.

Thanks,

 

red cross

Epinoyload Website and Service Outage

We would like to deeply apologize for the outage that occurred at 10:30am to 1pm today (December 1, 2013)

Epinoyload has encountered a database problem, we have implemented a temporary solution and are currently monitoring its effectiveness.

Rest assured, we will be implementing major changes to the problem.

Thank you,