All posts by Paige

To our Valued Customer, We received an advisory that Sun will be having a Scheduled Maintenance Activity this February 5, 2016. —————————— We would like to inform you that SUN will be having a Scheduled System Maintenance Activity on February 5, 2016 from 2:01AM to 3:01AM GMT+8. You may refer to table below for other details. We shall again notify you upon completion of the said activity. Scheduled of Activity: February 5, 2016 2:01AM to 3:01AM GMT+8 Service/s Affected:Sun Transactions […]

To our Valued Partners, This is to inform everyone that BDO Online is down as of 12:15pm today. All deposits are on hold so don’t send the details twice. BDO system will be restored tomorrow afternoon. For the meantime, let’s utilize BPI and Smartmoney when you deposit. We apologize for the inconvenience. Thank you.

To all our Valued Customer, This is to inform everyone that we’re not receiving any Smartmoney on BDO over the counter deposit on our Bank transaction. There will be delay in crediting the load wallet. Kindly utilize BPI and BDO for your load replenishment to avoid delay. All pending Smartmoney on BDO over the counter deposits are on hold so don’t send the details twice. We will credit it all as soon as it is up. We apologize for the […]

To all our Valued Customer, Good news, Smart is now okay. We can now use the service. All pending smartmoney will be credited. Thank you for understanding. Happy weekend everyone.

To our Valued Partners, We are aware of the Globe Intermittent Connection issue and raise the concent to Globe. We are waiting for their advise. Until then, we will announce the cause and approximate timeline to resolve the issue. We encourage everyone to check the balance for fail load transaction before you retry. We apologize for the inconvenience. Thank you.

Good day Valued Customers, Good news, BDO Banking is now up, we are now crediting all pending deposits. Thank you for understanding. Happy New Year everyone!

Good day valued partners, This is to notify everyone that we are not receiving any BDO deposits on our bank transaction. There will be delay in crediting load wallet from your deposits Kindly utilize BPI or Smart Money for your load replenishment to avoid delay. All pending BDO deposits are on hold so don’t send the details twice. We will credit it all as soon as BDO is up. We apologize for the inconvenience. Thank you.

To all our Valued Partners, We would like to apologize that there was an unexpected downtime this morning starting at 9am. The issue has been fixed and we are currently monitoring the situation. Thank you for understanding. Merry Christmas everyone!