October 22, 2013. Smart has moved their data migration schedule from October 22, 2013 to October 23, 2013 10pm-12am.
October 21, 2013. Smart will have a major migration on October 21, 2013 10pm-12nn, October 22, 2013 10pm-12nn. Loading will not be available at this time.
October 15, 2013 8:00pm. We regret to inform you that some of our retailers are experiencing problems with 4483 in the Visayas region. Its possible that the Smart Towers have been damaged. We pray for the people of Visayas, that they are safe and God will protect them and keep them from harm.
October 6, 2013. 6pm. We are experiencing problems with Globe right now.. Do not worry, we are coordinating with them to resolve the problem. Thanks,
October 5, 2013. 2:43pm.
List of banned for life individuals.
1) Arnel Calado
2) Andy (09124022855) or firstname.lastname@example.org or Grace03@binu.com
Due to committing fraud (between their retailers), falsifying identities, falsely declaring bank deposits (a form of estafa), and many others.
Due to the new cybercrime law in place, electronic transactions are admissible in court, and we are considering filing criminal charges which have jail time.
Do take note that we can trace your ip, mobile no usage, and exact gps locations, whoever is helping these people, will have their balance forfeited. No matter how large, and no appeals will ever be entertained.
October 5, 2013 1:15pm. BDO corporate banking is now online. We can credit BDO deposits now.
October 5, 2013 11:30am. BDO corporate banking is undergoing system maintenance. Please send us a scanned copy of your deposit slip/ confirmation email (for online transfer) to email@example.com, Sorry for the inconvenience.
PBUY keyword was offline this morning, but now it is up and working.
September 28, 2013. No good will crediting of deposits will be occur tomorrow September 29, 2013. Good will crediting of deposits for today will end at 4pm. Thank you.
September 23, 2013. As of 7am. Cignal Load is now available.
September 22, 2013.
Cignal Load will not be available on the Epinoyload Platform due to upgrades in the Cignal Network.
21-SEP-13 to 23-SEP-2013
10:00 pm (Sep 21) to 6:00 am (Sep 23)
September 16, 2013. On the new BPI bank account, we are unable to verify the branch for current day transactions. BPI deposits will be placed on hold until the BPI corporate banking is complete. Our main priority now is the Smart Money Corporate Account.
September 14, 2013. Retfund feature has been permanently disabled due to misuse. Refunds will no longer be entertained.
September 13, 2013. We do apologize that the new BPI bank account deposit crediting was moved to September 20, 2013. This is due to problems in training. Thanks.
September 8, 2013 2pm. No responses encountered from 4483. However Loading seems to be working.
September 2, 2013 1pm. Intermittent CRG loading: Some loading will work, some won’t.
Smart Advisory below.
August 24, 2013 5pm. To all members, we just felt the need to address some of the accusations directed upon the ePinoyload brand.
Some of our customers (possibly competitors) have accused ePinoyload of stealing their regular load. To read more, click the link below.
August 23, 2013 12:30pm. BDO corporate banking is now online. We can credit BDO deposits now.
August 23, 2013 11am. Epinoyload has decided to open new BDO and BPI accounts which will be ready some time next week. It will help verification time of the deposits, since our BPI corporate banking application is taking too long or the BDO corporate banking site is offline.
August 23, 2013 9am. BDO corporate banking is still offline. Deposit verification will be extended to the whole day of Saturday upto 5pm. However, if you can email your deposit slips. We will credit your deposits.
August 22, 2013 4pm. Monday August 26, 2013 is declared an official holiday. Please be advised that no BPI crediting will take place on that day.
August 22, 2013 4pm. BDO corporate banking is offline. Please bear with us.
August 20, 2013 11am. Fixed bug on CIGNAL denominations. Gave free Cignal 390 load to account no 6354334. To all members, if you find bugs on the system, depending on the severity, you will be given free load/rewards. Minor bugs will not be given.
August 20, 2013 10:30am. Tomorrow is a holiday, BPI deposits cannot be credited tomorrow, or only Traders/Members who email their BPI deposit slips, will be credited.
August 20, 2013 9am. Due to Habagat, no crediting of deposits today. BDO deposits can be credited. ePinoyload is willing to extend loans to traders, which can be settled on their next deposit. This offer is only good for traders with a 500k sell off and up. Email firstname.lastname@example.org to see if you are qualified.
August 19, 2013 2pm. To all members, Smart has conducted a re-routing for intermittent link of affected SFE-SCS last Saturday afternoon (Aug 17, around 5pm). It should have fixed the 4483 problem. If you are still getting delayed or no replies. Please call our 24/7 help desk, http://www5.epinoyload.com/?page_id=66
August 19, 2013. Despite the Metro-wide flooding. Friday BPI deposits can be verified. We just cannot clear any cheques today. From what we know, not all the banks are closed. You should be able to deposit on BDO or BPI.
August 17, 2013 2pm. Attention to all members. as you know, the 4483 problem has resurfaced and major changes were promised by Smart sometime this coming week. We will update you regarding the status of the matter. Rest assured we take this very seriously. Smart has already released a way to pin point the location of the mobile phones within the epinoyload network. So we are rushing development right now. Stay tuned for updates, more details to follow.
August 16, 2013 1pm. Attention all members, a major upgrade is now being implemented to 4483. If you are still experiencing problems. Please let our call center so that we can raise to Smart immediately. Discussions regarding 5656 have been shelved. Thanks!
August 15, 2013 3pm. Due to recurring problems with 4483. We have received approval to use the 5656 access code from Smart. This is not yet confirmed, and we are still dependent on their schedule. We will announce it on this site if the access code is up and running. We share your frustrations on the problems we have with 4483. Pls note that if you cannot sell, we cannot sell as well. We do not earn from your deposits, we earn from selling / dispensing the load.
August 15, 2013 2pm. Due to recurring problems with 4483. We have received approval to use the 5656 access code from Smart. Please wait for updates.
August 14, 2013 5pm. Due to recurring problems with 4483. We have requested for a different access code to be connected to the loading platform. Please stand by for updates.
August 13, 2013 10pm. Attention all members, we would like to apologize for the glitch that sub-merchants can transfer funds with each other. This feature has been fixed and disabled. furthermore, other security measures are now in place with regards to the tampering of accounts. Thanks
August 13, 2013. Attention: BPI Bank Transactions are offline Nationwide! We have to wait for BPI to get back online before we can verify deposits. Thanks.
August 9, 2013. To all members, be warned of a person named John Kirbie Balino or John Kirby Albino. He is a scammer and not part of the ePinoyload network. Please report his mobile nos to email@example.com. Thanks
August 8, 2013. To all members: BPI Bank Deposits will not be processed tomorrow because it is a non-working holiday.
August 7, 2013. Open Letter to all ePinoyload Members:
ePinoyload is still a startup company in its infancy and we do have limited resources. Our tentative launch is January 2014. For now, we expect a bit of patience and tactfulness whenever you raise a concern. We cannot give you all of our time, nor can we reply to all of your emails (so make sure that they are as short and complete as possible). We rather dislike emails, where members act as if they are the owners of the system, or they act as if the world owes them something, or act as if we need them. In principle we do, but we do not want to do business with these kinds of people. (People who are unwanted, can get their accounts suspended, membership revoked, or if they still have a maintaining balance, given a deadline to consume it before their suspension)
So let me just clarify, Netplay owns the ePinoyload application, its services, accounts, wallets, members, products, websites etc.. as a member you are here to help us sell our products (not order us around), and it is in our best interest that we give you the best service/products (but we cannot give you all of our time) so if you are lost within the system, use a bit of common sense. And we are truly working 24/7 in building and adding new products. So we ask that you respect our time, and be a little bit patient.
So when you raise a concern, make it sound like a suggestion. If its a problem with your balance or transactions, we take these concerns very seriously. You can raise them as much as you want to our call center.
August 7, 2013. Attention all Traders: if you try to register and sell your registered sim cards to someone else. The Seller and Buyer will be banned for life, in addition to having your balance forfeited and your account blocked. All retailers, sub-traders under your network will no longer be qualified for trader protection and can deal with epinoyload directly. Traders who will report these illegal activities can also benefit for the movement of the existing network of other traders. You are also responsible for the activities of your sub-traders. Be warned.
August 6, 2013. Traders can now load the retailers of their sub-traders.
August 5, 2013. We are getting alot of insufficient balance errors.. on PBUY RESET. You might want to load your phones first.
August 2, 2013. We have received reports that some of our members are not able to receive PBUY replies or reset your password. We would like to apologize due to a mistake on our part, that the PBUY keyword did not have an updated list of prefixes with Smart. e.g. any mobile no that started with 998, could not text PBUY.
This has already been solved. Please try again, if you are still experiencing this. Please call our help desk. Thanks
August 1, 2013. We have received multiple reports of hacked accounts and will reset all passwords on all webtool accounts by 12 midnight, tonight. A facility to retrieve or reset your password is available right now. just text PBUY RESET to 4483. P1/txt.
July 27, 2013. Fixed bug on “Add New Mobile / Retailer / Member”. You can set the mobile no only when you are adding a new member.
July 27, 2013. Disabled changing of attached mobile no functionality, due to hacking and the misuse of members. There will be no re-tagging feature anymore. if you want to have another mobile no associated with a wallet, use the “Add New Mobile / Retailer / Member” feature which is located at “Manage Members” (formerly Manage Staff). Everyone is required to change their password as soon as possible. a Reset password feature will be enabled at the end of the month.
July 7, 2013. Connection to the Globe for the Unli denominations are already working. Encoding of denominations and tests will occur during the week and is expected to be available to all members by next week, Monday. Cignal Denominations can be found on your webtool login.
July 7, 2013. CIGNAL Denominations are now enabled in epinoyload. Just text PLOAD <Mobile Code> <Cignal Account No>. Other news, we are still working with Globe to enable Unli denominations on the webtool, Service Downtime occured this morning from 3am-7:30am, due to Database Problems.
July 1, 2013. Verification of BPI deposits is offline. We are trying to find other means for verification. Please bear with us.. Please send your scanned deposit slips to firstname.lastname@example.org Our corporate online banking is still pending.
June 30, 2013. To all members, we are pleased to announce that we were issued another connection with smart, this will make the loading faster during peak hours. We are not scheduled also in talk with Globe for new denominations, and with Cignal TV. Expected that we will launch new products at July 8, 2013. Thanks.
In other news.. Smart Money Payments are still under development, expected launch is also July 8, 2013. We apologize for all of the delays. Thank you.
June 29, 2013. You are experiencing delays at the reply leg of 4483. Please note that once you sms a request to load, we are able to process it within a few seconds, and send the reply back to Smart. The delay in the replies are due to because it is a free sms, and not prioritized by the Smart network. Other news, we are still working on the Smart Money Payments.
June 27, 2013. Smart Load Transactions are offline from 12midnight – 10pm.You can check the official advisory from Smart here.
June 23, 2013. Today is Manila day, epinoy will be unable to credit BPI transactions since the banks are closed. For BDO transactions, epinoy only credit until 5pm.
June 23, 2013. To all our members, ePinoyload has limited resources but we are trying hard and deeply focused in finishing the smart money payment to ease the burden of BPI deposits, by the end of the month. Please bear with us. We have also received an advisory from Globe that the service will be down for 12 midnight to 8am on June 23, 2013. Its possible the downtime could be longer, again. Hope you can bear with us.
June 17, 2013. To all our members, due to the high fraud rate of BPI deposits, it’ll take us 1-2 days to verify all BPI related deposits. Thank you! BDO is still 1-2 hours verification.
June 16, 2013. To all our members, we know that there are alot of features that have not been launched for the past month. Please bear with us, we are working hard on it. We just had an organizational restructuring. Will post updates at the end of the month.
June 4, 2013, 7pm. June 3-4, 2013, Our retailers have experienced 4483 problems, in certain area specifically the south (Laguna, Lucena, etc.). We have already raised this with Smart. They are doing on going checking, to fix the problem, but no problems on our loading platform. Thank you for your patience.
June 2, 2013, 4pm. To all traders and members, because of the problems we had with the Smart Loading platform, our Smart Money payments will be delayed to Jun 10, 2013
May 31, 2013, 10:15am. Smart Loading Platform was offline from 3am up to 10:15am today. we would like to apologize for the interruption.
May 31, 2013,10:00am, Globe Retailer margins will be decreased by 1%, starting June 1, 2013 12midnight.
May 30, 2013, 10am. Smart Loading Platform is up as of 10am today.
May 29, 2013, 7pm. Smart Loading Platform is down and is still being repaired. We don’t know when will it be up. We will advise once it is up and ready. Smart has advised Epinoy that it is an critically massive problem. To all our Traders, Sub-Traders and Retailers, pls be prepared that this issue could be resolved on Friday morning.
May 18, 2013 8:45pm. Server down time from 7:00pm to 8:45pm, we are deeply sorry for the interruption of the service and the 2.50 unauthorized charges. We have fixed that bug and are now able to send successful transactions through.
May 13, 2013 11pm. Due to complications on the system. The Smart Money feature will be suspended until May 31, 2013 for us to fix the problem. Thank you.
May 5, 12pm. Great News about Smart Money! Click here to find out.
May 3, 8pm. Mild network interrruption, from 7:30 to 7:45pm, the website was down.
May 2, 9am. We would like to apologize that, there was an unexpected downtime this morning starting at 6am. Service has restarted at 9am today. We are currently monitoring the situation.
May 1, 6pm. Smart Money Feature has been pushed back again May 6, 2013 due to problems encountered in implementing the price increase.
April 28, 2013 12pm. Smart Money Feature has been pushed back to May 2, 2013 due to the execution of the price increase.
April 24, 2013 2:30pm. We have received word from Smart that there will be a price increase on May 1, 2013. The 8% margin will be drop to 7.4% for all Smart denominations.
April 24, 2013 12pm. 4483 is down. we are currently trying to fix the problem.
April 21, 2013 11am. Automated registrations is now live and ready. You can submit your applications online (subject for approval within 1-2 days).
April 19, 2013. For all prospective traders, we would like to ask you to wait another day longer. the automated registration feature is almost ready. We just want need another day (April 21, 2013 12noon time) to test everything so that things will go smoothly. Just as the automated deposits have been a success, we would like to make this new feature a success.
April 17, 2013. We would like to apologize for today around 1pm the PBUY keyword was down which resulted on alot of deposits not being processed.. specifically on BPI. We will process all of these tomorrow.
April 11, 2013. Automated registrations and smart money remittances have been pushed back to April 20, 2013.
April 6, 2013. 4483 is now up. We have now received successful transactions for payments via 4483. All traders and sub-traders can now use it. Bank integration will be finished by May 1, 2013.
To know more, visit this page.
April 5, 2013 11:24pm. Automated deposits are now up. but unfortunately we are experiencing problems with 4483. Where it will process your request.. but no replies are being sent back. So we will process the everything the traditional way up until April 12, 2013. However, we will now entertain sub-trader deposits thru 4483, and only thru 4483.
To know more, visit this page.
April 1, 2013. We are pleased to inform you all that automated deposits will be up by April 5, 2013 Friday 12 Noon.
To know more, visit this page.
Tentative Schedule of Epinoyload Services.
Smart Money [Remittances only] (To be announced)
Globe Access Code (To be announced)
Corporate Loading Model (To be announced)
Game Loading (To be announced)