To our valued partners, We would like to inform everyone that our Globe is up and running as of 09:35 PM, Tuesday October 30,2018 Thank you for your support and understanding.
Dear Partners, We received below message from Globe. Please be informed that we have temporarily suspended our AMAX loading due to persistent network problem. Date : 10/30/2018 Start Time: 3:27 PM, Tuesday End Time: To be determined We will post another advisory for update. Thank you for understanding.
Valued Partners, All systems are now UP and back to normal. PLDT resolved their Fiber Optic issue. We apologized for the inconvenience. You can now continue to use all platform and Telco is UP. Thank you for your understanding and support.
Valued partners, PLDT Fiber Optic in Manila is still down and 7670 is affected. For now kindly utilize 2256 and 29290581361 for your Smart and Sun transactions. GSM model will send reply on all transactions via SMS. We will post another advisory for update. Thank you for your support.
Epinoyload Partners and Subscribers! 5:30PM Update: PLDT Connection went down one specific area within Metro Manila that affects our system. Technical repairs by PLDT are ongoing to fix the fiber cut issue. This affects our Smart and Sun Loading, 7670 Gateway, and RETADD, PREG & REGOPEN function/syntax from 3:00AM to 5:20PM today. We found an alternative way to get the systems up. We advise everyone to wait for our announcement regarding IOPEN, PREG and REGOPEN keywords to avoid duplicate charge […]
Valued Partners, Smart Loading is now Online. We can now continue to use the service. Thank you for your patience.
To our valued partners, Smart and Sun are currently having an emergency system maintenance which results to failed transaction. Transactions are not going thru, all unsuccessful Smart and Sun transaction will automatically refunded. Our Development team is checking and coordinating with Telco to fix the issue. We will update everyone once the activity is done. Please share to your network. Thank you for understanding
To our Valued Partners, Do not use GCASH money transfer to our BDO/BPI/Smart money Accounts for your Load Wallet Deposit. We do not get the actual details of this deposit and this will result to either delay and rejection. Please share to your network for guidance. Thank you all for your support
To All Valued Partners, Good news, BDO Banking is now Online as of 10:24 AM today. We are now crediting all pending deposits. Thank you for understanding.
Dear Valued Partners, We noticed that there’s a delay in BDO incoming deposits, our last transaction logs was 7:40 PM yesterday. We are coordinating the issue and will post advisory for updates. Please be patient if there’s a delayed on crediting your Deposits. Thank you for your patience.